Services from L-Class
We implement
with know-how in production management
From the company with over 35 years of experience in automating process management in manufacturing enterprises.
ABOUT L-CLASS
L-Class brings know-how in production management, built over 35 years of working with manufacturing enterprises, applying the best global management practices and its own expertise in solving complex production challenges. Clients rely on L-Class for meeting deadlines, effective solutions to difficult problems, and support throughout the entire lifecycle of the system.
Services with know-how in production management
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Implementation
Every implementation is a project with a clear start and end. L-Class specialists begin by studying the enterprise’s business processes and finish with a working system. The methodology, built over more than 35 years of practice, delivers initial results even before the implementation is complete.
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Training
For managers, key specialists and administrators within the enterprise. Delivered by the same L-Class specialists who develop and implement TECHNOCLASS. Can be conducted online, on-site at the client, or at an L-Class office.
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Consulting Services
Consultations related to the day-to-day operation of the system and production management in the enterprise. Provided by consultants who were directly involved in implementation projects, with expertise in production processes.
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Support
Subscription-based support for TECHNOCLASS. Clients rely on L-Class for new versions, updates following regulatory changes, consultations and training — but also for rapid response in urgent cases, when production cannot wait.
STANDARD
Standard terms
Response to requests according to priority. Hotline for critical incidents outside business hours.
SLA
EXTENDED
SLA
Guaranteed response and resolution times according to request priority. Individual agreement tailored to the client’s needs.
ARSENAL · KAZANLAK
TESTIMONIAL
“L-Class is a partner you can rely on for real implementation and reliable professional support.”
HI
Hristo Ibushev
Executive Director, Arsenal 2000
NEXT STEP
Every successful project starts with a conversation
Tell us about your production, your challenges and goals — the L-Class team will share its experience and suggest how TECHNOCLASS can work for your enterprise.